Wall Street Took Over a Vital Sign Language Service—And Started Union Busting

This article is a joint publication of Workday Magazine and In These Times. “Do no harm” is the guiding principle of American Sign Language (ASL) interpreters’ professional code of conduct. But when Joe Klug, 28, worked as a Video Relay Service (VRS) interpreter for a Twin Cities metro area office of Purple Communications, he says this principle was routinely violated. The VRS field, which allows Deaf and Hard of Hearing people to make phone calls by video interfacing with interpreters, is difficult and fast-paced work. While some calls are social, others can be serious: medical emergencies, job interviews, jargon-heavy discussions with lawyers or sensitive conversations with doctors.

Minnesota Workers Strike Down Shady Provision That Restricts Their Freedom of Employment

This article is a joint publication of Workday Magazine and The American Prospect. Michael Rubke, a desk attendant at La Rive condo complex in Minneapolis, is fighting for a union against a behemoth building management company, FirstService Residential of Minnesota, that has a near-monopoly on high-rise condos in the Twin Cities. It’s been a difficult battle so far. The unionization campaign is “at square one,” the 41-year-old explained over the phone after working an overnight shift. “They’re pretending we’re not there.”

But that lack of formal union representation did not stop Rubke and his colleagues throughout the Twin Cities from fighting for—and winning—statewide legislation this summer that improves the terms of their jobs, by beating back a little-known provision used to erode the job security of contracted workers.